Terms and Conditions - Pressure Washing Elephant and Castle

Welcome to Pressure Washing Elephant and Castle. By utilizing our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before engaging our services.

1. Introduction

These terms govern your use of our pressure washing services in the Elephant and Castle area. By booking our services, you accept these conditions in full. If you disagree with any part of these terms, do not use our services.

2. Services Provided

We offer a range of professional pressure washing services for both residential and commercial properties. Our services include but are not limited to:

2.1 Exterior Building Cleaning

Our exterior building cleaning service ensures that your property's facade is free from dirt, mold, mildew, and other contaminants.

2.2 Driveway and Walkway Cleaning

We specialize in restoring the appearance of driveways and walkways by removing stains, algae, and grime.

2.3 Roof Washing

Our roof washing service protects your roof from damage caused by moss, lichen, and other growths.

2.4 Graffiti Removal

We offer effective graffiti removal services to restore the aesthetic appeal of your property.

3. Booking and Payment

To schedule our services, please use our online booking system. A deposit may be required at the time of booking to secure your appointment.

• Payment Methods: We accept various payment methods including cash, credit/debit cards, and bank transfers.
• Payment Due: Full payment is due upon completion of the service unless otherwise agreed upon.
• Late Payments: Late payments may incur additional fees.

4. Cancellation Policy

If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. Cancellations made less than 24 hours before the scheduled service may be subject to a cancellation fee.

5. Customer Responsibilities

• Ensure that the area to be cleaned is accessible.
• Remove any valuable or fragile items from the work area.
• Inform us of any specific requirements or concerns prior to the service.
• Provide accurate information regarding the service location and access points.

6. Our Responsibilities

• Provide professional and efficient pressure washing services.
• Use appropriate and environmentally friendly cleaning agents.
• Maintain all equipment in good working condition.
• Ensure the safety of our team and your property during the service.

7. Liability

While we take all necessary precautions to prevent damage, Pressure Washing Elephant and Castle cannot be held liable for any accidental damage to property or personal belongings unless caused by our negligence. It is recommended to discuss any specific concerns prior to service delivery.

8. Health and Safety

Our team adheres to strict health and safety standards to protect both our employees and your property. We use eco-friendly cleaning agents and ensure that all equipment is operated safely and correctly.

9. Privacy Policy

Your privacy is important to us. We collect and use your personal information solely for the purpose of providing our services. We do not share your information with third parties without your consent, except as required by law.

10. Changes to Terms and Conditions

Pressure Washing Elephant and Castle reserves the right to update or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms regularly to stay informed of any changes.

11. Governing Law

These terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Elephant and Castle.

12. Acceptance of Terms

By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

13. Limitation of Liability

Under no circumstances shall Pressure Washing Elephant and Castle be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability shall not exceed the amount paid for the services rendered.

14. Force Majeure

We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, or other unforeseen events.

15. Indemnification

You agree to indemnify, defend, and hold harmless Pressure Washing Elephant and Castle from any claims, damages, losses, liabilities, and expenses arising out of your use of our services or violation of these Terms and Conditions.

16. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms and Conditions constitute the entire agreement between you and Pressure Washing Elephant and Castle regarding the use of our services, superseding any prior agreements or understandings.

18. Feedback and Complaints

We value your feedback and strive to improve our services continuously. If you have any complaints or suggestions, please contact us, and we will address them promptly.

19. No Waiver

Our failure to enforce any right or provision of these Terms and Conditions does not constitute a waiver of those rights. Any waiver must be in writing and signed by an authorized representative of Pressure Washing Elephant and Castle.

20. Headings

The headings used in these Terms and Conditions are for reference purposes only and do not affect the interpretation of the terms.